Shipping Information

We know you can't wait for your Boinker to arrive, so we're committed to getting every order packed, dispatched and on its way as quickly as possible.

Where We Ship

We currently deliver to all postcodes across Australia and New Zealand, including metropolitan, regional and many remote locations.

No matter where your next adventure begins, we'll do our best to get your Boinker there safely.

Delivery Timeframes

Estimated delivery times are:

• Australia: 8-10 business days
• New Zealand: 10-15 business days

These are estimates only and may vary during busy periods, public holidays, or for regional and remote locations.

Order Processing

Orders are typically processed within 1-2 business days before dispatch.

Once your Boinker has left our warehouse, you'll receive a confirmation email with your tracking details so you can follow its journey to your door.

Tracking Your Order

As soon as your order has shipped, we'll email you a tracking link so you can check your Boinker's progress every step of the way.

If you haven't received a tracking email, please check your junk or spam folder before contacting our support team.

Delivery Delays

While we always aim to deliver within our estimated timeframes, occasional delays can occur due to:

• High order volumes
• Public holidays
• Severe weather events
• Carrier delays
• Regional and remote delivery locations

We appreciate your patience and understanding if this happens.

Incorrect Shipping Details

Please make sure your shipping address is entered correctly when placing your order. Unfortunately, Boinkers can't be responsible for delays or additional shipping costs caused by incorrect or incomplete delivery information.

Need Help?

If you have any questions about your order or delivery, our friendly team is here to help. Get in touch at hello@boinkers.com.au and we'll do our best to get you bouncing as soon as possible.